PRIVACY POLICY
1. Introduction
Jonima Pty Ltd operates the website www.jonimaflowers.com. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or place an order with us.
2. Information We Collect
When you visit our Website, we may automatically collect certain technical information, including:
Browser type and version
Pages visited and time spent on the Website
IP address and approximate location
Referring website addresses
This information is collected using cookies and similar technologies. Please refer to our Cookies section below for more detail.
2.1 Information You Provide Directly
Name and contact details (including phone number and email address)
Delivery address for order fulfilment
Email address for marketing communications (where you have opted in)
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information, including:
Browser type and version
Pages visited and time spent on the Website
IP address and approximate location
Referring website addresses
This information is collected using cookies and similar technologies. Please refer to our Cookies section below for more detail.
3. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfil your orders, including arranging delivery to your nominated address
To communicate with you about your order status, delivery updates, and any issues
To send you marketing emails and promotions where you have consented to receive them
To respond to your enquiries and provide customer support
To improve our Website and the products and services we offer
To comply with our legal and regulatory obligations
4. Marketing Communications
With your consent, we may send you promotional emails about new products, special offers, and other updates from Jonima Pty Ltd. You can unsubscribe from marketing emails at any time by:
Clicking the "unsubscribe" link at the bottom of any marketing email
Contacting us directly using the details provided in Section 9
Unsubscribing from marketing emails will not affect transactional communications related to your orders.
5. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
Delivery and courier services, solely to fulfil your order
Email marketing platforms used to manage and send communications (where you have opted in)
IT and website service providers who assist us in operating our Website
All third parties we work with are required to handle your information in accordance with applicable privacy laws.
We will respond to all requests within a reasonable time, and no later than 30 days from receipt of your request.
JONIMA PTY LTD
Website: www.jonimaflowers.com
Email: hello@jonimaflowers.com
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.